Healthcare services are frequently a matter of life and death, require close attention to issues of privacy and confidentiality, and are always provided within a strict regulatory framework. Together, these requirements are making healthcare organizations look for ways to increase customer satisfaction, improve regulatory compliance, reduce liability expenses and improve agent productivity.

The ScopusEye's solution for the healthcare market provides a mix of advanced services designed to meet the healthcare organizations' needs. By reviewing the quality of the agents' responses, ScopusEye can improve customer satisfaction from the control center and assure other security and privacy regulations.

ScopusEye provides digital video recorder designed exclusively for the rigors of 24/7 recording. Our digital video recorders have reliability built-in, at a cost that is compatible with shrinking healthcare budgets. The scaleable product line allows you to build surveillance systems to suit multiple facility environments. And with the benefits of digital recording, instant access to any incident is at your fingertips.

Security and key personnel can have the dual benefits of viewing video at the security station, or remotely on a network from a desktop computer (with the MulitClient). All video uses encryption to prevent tampering with recordings, an important feature when combating rising liability claims.